Jeff Kagan Quotes on Competition (8 Quotes)

Customers love what competition does for their phone bills, but it often comes at the cost of workers. Real people lose real jobs to keep the companies cost-competitive. ... We can't have it all competition, lower prices and expect the companies to keep their employee counts the same.

The news is actually good for the industry as we hope multiple companies will compete. This will keep pricing low and innovation high. We are moving into a customer-focused time as both sides compete for the entire, big bundle of services. The whole customer. That's the big challenge.

The big shifts that are occurring in the industry are not having a positive impact on their sales. As the years pass, and as the industry moves toward IP and wireless-based technology, they face more competition.

In recent years the show has outlined the coming competition with the Bells. This year is the year the competition begins.

Companies are realizing the level of competition is going to be very high in the telecommunications space. Carriers will want to focus their resources as much as possible on the markets where they have the best chance of being profitable.

ATT actually exited the cell phone business in its early days and had to buy its way back into wireless later. If it hadn't been broken apart, you'd never have gotten the creative juices of competition that pushed all this new technology we have today.

Even though competition is arguably decreasing, the larger companies have more network assets they can put to use for their customers. The costs will always be higher for overseas calling, but in the long run, the prices should become more reasonable.

What's happening there in New York is an early curve of what's going to be happening around the country in the next few years. This is a new wave of competition. Basically the telephone and cable television companies are both rushing to offer the same bundle of services television, phone, Internet and wireless. The sooner they do, the sooner prices will come down for all the customers.