The news is actually good for the industry as we hope multiple companies will compete. This will keep pricing low and innovation high. We are moving into a customer-focused time as both sides compete for the entire, big bundle of services. The whole customer. That's the big challenge.
More Quotes from Jeff Kagan:
People still think about telecom in separate sectors. The walls are coming down. The companies are bigger and they are offering all of these services. It's an idea that's been building over the last decade, but nobody's actually stopped and pointed it out.Jeff Kagan
It was not unexpected, but the timing was a lot sooner than anyone thought.
Jeff Kagan
The Internet is quickly becoming a broadband tool. Most people do not get value in a dial-up world anymore.
Jeff Kagan
The purpose is really twofold. To update the thinking of investors and customers on the changing company and the changing industry.
Jeff Kagan
The big battle for customers will be between the telephone company and the cable TV company, offering complete bundles of services including telephone, television, Internet and wireless.
Jeff Kagan
We started out with seven 'baby Bells' and AT and T back in 1984 with the divestiture. Prior to that there was basically one company, AT and T. Today there are many companies offering telephone, television, wireless and Internet.
Jeff Kagan
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