Customers love what competition does for their phone bills, but it often comes at the cost of workers. Real people lose real jobs to keep the companies cost-competitive. ... We can't have it all competition, lower prices and expect the companies to keep their employee counts the same.
More Quotes from Jeff Kagan:
It's about damn time. ... The marketplace has to hope that this is finally the end.Jeff Kagan
What Parks is reporting makes sense if you are thinking about the Internet from today's perspective of speed, service and price. The Internet, though, is evolving, with new services, lower prices and faster speeds. I see continued growth.
Jeff Kagan
The news is actually good for the industry as we hope multiple companies will compete. This will keep pricing low and innovation high. We are moving into a customer-focused time as both sides compete for the entire, big bundle of services. The whole customer. That's the big challenge.
Jeff Kagan
The market for mobile search is small now, but that makes it the right time for those with designs on being major players in the future to get a foothold in the market.
Jeff Kagan
In recent years the show has outlined the coming competition with the Bells. This year is the year the competition begins.
Jeff Kagan
They're struggling. It doesn't look like they're going out of business, but the industry is reinventing itself and the company is trying to figure out where it fits in.
Jeff Kagan
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