This will bridge the divide between on-demand and on-premise in that, over time, when a company grows, it can take its on-demand CRM on premise.
Quotes about crm (16 Quotes)
We have competed against Microsoft in the CRM market since 2002 and they have failed to deliver a competitive product. They just cancelled version two of that legacy application and skipped ahead to three. In the meantime, we are on the 18th generation of our service. Customers are tired of waiting for Microsoft to innovate.
The combination of Siebel applications with the development capacity of Oracle to enhance our CRM product set assures our customers continuing success. This is a very beneficial business combination that will allow us to be even more effective in delivering high quality, leading edge solutions into the hands of satisfied customers.
Siebel is the categorical leader in CRM and understands it better than anyone else on the planet, ... This action makes building Fusion products easier not harder.
One of the big benefits of an enterprise CRM solution is the ability to access vital customer data, regardless of device or locale. Onyx customers in the United States, Europe or Japan can now access and leverage customer data in real time. This is of great interest not only to our enterprise-level Japanese customers, but also to our multi-national customers with worldwide operations.
Unlike traditional application integration vendors and the pure-play BI players, Information Builders has a history of offering an integrated approach to business intelligence and is the only vendor to take an incremental approach to integration. As more and more enterprises are faced with linking critical business applications such as BI, CRM and ERP, the ability to leverage these existing investments will make for more effective application output fit for business use.
We are approaching the establishment of Arc Detroit as a way to change the focus of our agency and become a model for how Leo Burnett should organize and work. Our focus will be on idea-generation as opposed to advertising. We might communicate the idea through a digital communication, CRM activities, TV, print or a promotion. The key is to develop a strong idea and then determine the means to communicate it.
Integrating online and offline channels is something that's very much on the minds of retailers, and is forcing them to understand how to manage relationships across multiple channels, thanks to the emergence of the online shopper. From a CRM perspective, they need to understand who their customers are, understand their behavior, and execute seamlessly across those channels.
It was too early, and MSN didn't have a strong brand recognition in the small-business area, ... Since then, Salesforce.com has shown that hosted CRM is a viable business, and this time around Microsoft has a better understanding of how to get to customers.
We have decades of experience implementing enterprise applications around the world with 5,000 to 8,000 people working on enterprise applications, customizing ERP and CRM. We have strategic Oracle, Siebel, PeopleSoft and other alliances.
We can do this for now, and when we're ready to move forward with a full-blown CRM system, we can do that. Down the road, we want to tie it into our business warehouse. We see this as the first step in connecting all this together.
Our workflow and Business Intelligence capabilities have been really worked on in Office 12, and they will work out of the box as well as with some other ERP and CRM applications,
You can leverage the best of each application pretty easily. That creates a strong CRM strategy that would give a small business a good start.
Salesforce.com is selling an on-demand model that gives customers the ability to roll out a CRM deployment quickly and easily and then scale that deployment either up or down to meet their business needs, ... So far, small and midsize businesses have taken the best advantage of that, but we are starting to see larger companies that are seriously evaluating an on-demand model.
We are pleased that Onyx has been recognized as a leading solution provider in the Enterprise CRM marketplace. Onyx's unique blend of integrated CRM, business process management and analytics empowers our customers every day to increase revenues, decrease costs, and improve customer satisfaction.
In the customer care space there are a lot of systems that store data -- CRM, trouble ticketing, order entry, order management. This data needs to be pulled out and made accessible to the customer care agent. We come into play where we are about seamlessly encapsulating the back-end systems and making that xml data available to front-end applications. It automates business processes moving away from manual.