We have competed against Microsoft in the CRM market since 2002 and they have failed to deliver a competitive product. They just cancelled version two of that legacy application and skipped ahead to three. In the meantime, we are on the 18th generation of our service. Customers are tired of waiting for Microsoft to innovate.
More Quotes from Marc Benioff:
Like some of our best ideas, trust.salesforce.com was inspired by our conversations with customers. We have a tradition of leading the on-demand revolution with breakthrough innovations, and we hope that trust.salesforce.com will take its place among some of our best new products.Marc Benioff
Benioff called Microsoft a failure in CRM software, the market where the company competes with Salesforce. Microsoft's product requires every piece of Microsoft software there is ... I just think those days are over.
Marc Benioff
Please note that most - but not all - Siebel employees are currently eligible for hire at salesforce.com today and that the recruiting department will screen for eligibility,
Marc Benioff
The current business model is broken. We need to break through to reach ease of use.
Marc Benioff
We haven't seen any loss of customers from any service interruptions. A lot of the problems were around a new data centre, and we believe a lot of those issues are resolved.
Marc Benioff
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