If you have to have a policy manual, publish 'The Ten Commandments'.
More Quotes from Robert Townsend:
Many ideas are good for a limited time -- not forever.Robert Townsend
True leadership must be for the benefit of the followers not the enrichment of the leaders.
Robert Townsend
Flooded vehicles are sometimes cleaned up by unscrupulous sellers without disclosure of flood damage. In most states, this is illegal, but unfortunately some vehicles will slip through the system.
Robert Townsend
If you shoot for the stars and hit the moon, it's OK. But you've got to shoot for something. A lot of people don't even shoot.
Robert Townsend
Compromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and it comes up to you, listen to both sides and then pick one or the other. This places solid accountability on the winner to make it work. Condition your people to avoid compromise.
Robert Townsend
When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse for failure.
Robert Townsend
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Dangers bring fears, and fears more dangers bring.
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If you asked anybody in my family, they would have very stridently proclaimed themselves middle class. My mother and father were separated, so he doesn't count.
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