One of the most important tasks of a manager is to eliminate his people's excuses for failure.
More Quotes from Robert Townsend:
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.Robert Townsend
Most computer technicians are complicators, not simplifiers. They're trying to make it look tough. Not easy. They're building a mystique, a priesthood, their own mumbo-jumbo ritual to keep you from knowing what they - and you - are doing.
Robert Townsend
Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions.
Robert Townsend
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy.
Robert Townsend
A good manager doesn't try to eliminate conflict he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong -- that's healthy.
Robert Townsend
If you shoot for the stars and hit the moon, it's OK. But you've got to shoot for something. A lot of people don't even shoot.
Robert Townsend
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Even now I can say I'd love to finish my career here, and then stay in the game after that.
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