Compromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and it comes up to you, listen to both sides and then pick one or the other. This places solid accountability on the winner to make it work. Condition your people to avoid compromise.
More Quotes from Robert Townsend:
When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse for failure.Robert Townsend
If asked when you can deliver something, ask for time to think. Build in a margin of safety. Name a date. Then deliver it earlier than you promised. The world is divided into two classes of people the few people who make good on their promises (even if they don't promise as much), and the many who don't. Get in Column A and stay there. You'll be very valuable wherever you are.
Robert Townsend
It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried
Robert Townsend
A good manager doesn't try to eliminate conflict he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong -- that's healthy.
Robert Townsend
One of the most important tasks of a manager is to eliminate his people's excuses for failure.
Robert Townsend
Deals aren't usually blown by principals they're blown by lawyers and accountants trying to prove how valuable they are.
Robert Townsend
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