Peter Dunn Quotes (6 Quotes)

Continued focus on (employee) turnover is of critical importance, because of the direct relation of turnover to improvements in labor costs and guest satisfaction.

I would describe Steak n Shake as a wonderful small company that had found itself big. It was a natural time to bring some more systematic processes to bear that could ensure high-quality, consistent execution.

Keep small fires small and knock them down. We will attack fires with everything we've got. I don't mind if we're accused of going overboard.

We have a number of guests who want to come here more often but hesitate because they are appropriately sensitive to managing their calorie intake,

Most of the Q1 openings were earlier than planned and have been performing better than anticipated in the short time they have been opened.

It's really saluting these people that are just doing remarkable stuff and really getting very little attention outside of technology.