Dana Gardner Quotes (16 Quotes)

Customers benefit because the information about their wants and needs can be supplied to a large number of product and service providers.

At the same time, Microsoft has not done well at extending its Communications Platform, nee Greenwich, so IBM has an opening here.

I have to think that many employers put the burden on an employee to make this work, ... They say, 'You figure it out' ... whether it's IT or otherwise, it's basically adopt to us, which I think is a little off the mark.

The benefit goes beyond cost savings and convenience. The fact that e-mail is a two-way link and provides a directory entry that includes e-mail will benefit organizations in many ways down the line, particularly as Web services and context and collaboration become more prevalent.

People need to be given a compelling reason to change from where they are now with Web browsers. In enterprise environment, for example, distributing browsers is costly and time-consuming, so you need a huge step up in functionality to go through the pain.

Ten years ago when Microsoft came out with NT the worry was that there would be little choice at this point in time. But technology buyers have a great deal of choice. We still have multiple flavors of Unix. We have Sun with a mixture of open and commercial Unix, and we've got Linux.

The sooner you get to a directory structure, and the more centralized you make repositories and storage in your organization, the much better off you're going to be doing business-to-business and business-to-customer transactions later on down the path.

One of the things that has crept into the Microsoft discussion is usually Total Cost of Ownership. Microsoft likes to look at the long-term costs. They also like to look at the costs inherent in migrating from Microsoft to Linux, which is going to obviously be a complication.

There's a sense that people who telecommute are more flexible, ... They can combine their home and work life, and they will go the extra yard when needed because they've been given the opportunity to better manage their time.

One of the things that Microsoft plays on is that consumers will benefit from this. If you're the only player in town then how good is that for the consumers

Enterprises are in a position to bargain for the rates and services they want and the customer service they demand.

Now is the time to re-evaluate the benefits of securely delivered e-mail. It is unfortunate that the anthrax threat needs to be a reason for people to reconsider or re-evaluate e-mail it is a good idea on its own without these unfortunate circumstances.

Building this kind of personalized information in order to target customers is the real importance of directories. By having robust directories, companies can target specific individuals and offer the services those people want.

Technologies are being developed at a faster and faster pace, and that disrupts companies and markets constantly. Companies will have to reinvent themselves, and they will have to do it in two years, not five. Things are better, but there will not be much of an opportunity for tech companies to sit on their laurels.

The amount of XML traffic will accelerate rapidly and it's incumbent that vendors like SAP build, buy or partner in order to satisfy the optimization needs for XML performance. SAP recognizes the value of SOA internally and in a sense they're eating their own dog food first before taking it out into the marketplace and that's case with many of the larger software vendors.

There hasn't been a Windows directory before, there's just been trees and network diagrams and information about who is on your network. This conversion will require people to really do some work.