Building this kind of personalized information in order to target customers is the real importance of directories. By having robust directories, companies can target specific individuals and offer the services those people want.
More Quotes from Dana Gardner:
People need to be given a compelling reason to change from where they are now with Web browsers. In enterprise environment, for example, distributing browsers is costly and time-consuming, so you need a huge step up in functionality to go through the pain.Dana Gardner
At the same time, Microsoft has not done well at extending its Communications Platform, nee Greenwich, so IBM has an opening here.
Dana Gardner
Technologies are being developed at a faster and faster pace, and that disrupts companies and markets constantly. Companies will have to reinvent themselves, and they will have to do it in two years, not five. Things are better, but there will not be much of an opportunity for tech companies to sit on their laurels.
Dana Gardner
The amount of XML traffic will accelerate rapidly and it's incumbent that vendors like SAP build, buy or partner in order to satisfy the optimization needs for XML performance. SAP recognizes the value of SOA internally and in a sense they're eating their own dog food first before taking it out into the marketplace and that's case with many of the larger software vendors.
Dana Gardner
Enterprises are in a position to bargain for the rates and services they want and the customer service they demand.
Dana Gardner
Customers benefit because the information about their wants and needs can be supplied to a large number of product and service providers.
Dana Gardner
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