The corporate attitude is that they don't want to track newsgroups to solve technical problems the bulk of the industry simply wants to buy solutions, and so we're scaling up.
Quotes about newsgroups (4 Quotes)
While the open source vendors get their support departments up to snuff, it is possible to do without. For all the talk that CIOs do not want to troll through Internet newsgroups to solve technical problems, the companies that do so say it's faster and more effective than most commercial technical support. Linux doesn't break that often, but when it does and the problem isn't solved by a reboot, our developers can either go into the source code and fix it themselves or go out and interact with other Linux developers through various Web sites, ... In 100 percent of cases where we have asked for developer help, somebody has run into the problem before.
At the end of April I archived 'Curses' and Inform, and announced them on the newsgroups.
The Government first contends that, even though the Communications Decency Act effectively censors discourse on many of the Internets modalities such as chat groups, newsgroups, and mail exploders it is nonetheless constitutional because it provides a 'reasonable opportunity' for speakers to engage in the restricted speech on the World Wide Web.... The Governments position is equivalent to arguing that a statute could ban leaflets on certain subjects as long as individuals are free to publish books.... One is not to have the exercise of his liberty of expression in appropriate places abridged on the plea that it may be exercised in some other place.