Typically, self-service technologies provide very limited visibility into what customers are truly seeking and more ineptly, search-based tools do not provide insight into the level of satisfaction achieved by the tool. The ASA differs by capturing each and every customer query, providing a real-time snapshot of customer concerns and offering advanced tools for the analysis and management of interactions. The result is not only improved performance to tens of thousands of self service support sessions each day, but a happier and more satisfied customer.
Quotes about ineptly (4 Quotes)
To define it rudely but not ineptly, engineering is the art of doing that well with one dollar, which any bungler can do with two after a fashion.
The worst thing that can happen to a good cause is, not to be skillfully attacked, but to be ineptly defended.
Faulkner turned out to be a great teacher. When a student asked a question ineptly, he answered the question with what the student had really wanted to know.