I think it's almost impossible for Ford to distance themselves from the problem, but I think they've done a very good job conveying responsiveness to the U.S. consumer, obviously being more responsive than Firestone has.
Quotes about firestone (15 Quotes)
The Firestone name is horribly damaged and it's definitely not clear they can survive the damage.
I think there's a general awareness that's caused a spike in our tire business, ... Right now we're seeing a bit of a fall off in the Firestone passenger tire business, but that's the only line we carry, and frankly, it's not as dramatic a falloff as I would have expected.
Yesterday, NHTSA (National Highway Traffic Safety Administration) updated the number of deaths to more than 100 that may be associated with Firestone tires and the Ford Explorer,
I want my first act as the new CEO to be a sincere apology to those who have suffered personal losses, or who have had problems with Firestone tires, ... We can debate over cause and responsibility, for there is much that is not known. But that does not change the fact that there have been tragic accidents, and for this I am deeply sorry.
It's obviously going to hurt Firestone financially. They're giving up business that will be tough to make up elsewhere. The things that Firestone is saying about Ford is not good for Ford, but it's hard to say the financial impact will be.
We appreciate the patience and understanding that so many of our Firestone customers have shown during this major undertaking, ... We're doing everything in our power to replace all recalled tires as quickly as possible.
We have been working closely with the state attorneys general on this issue for more than a year now, and believe that these efforts have allowed us to reach an acceptable agreement that permits us to focus our energies and our resources on rebuilding our company and the Firestone brand,
We believe that the Firestone recall is a storm that will intensify with the upcoming congressional hearing and then quickly pass. Based on our analysis of the outcome of other high-profile, controversial recalls, the stock should make a recovery.
We're switching tires on almost every Explorer we've sold. Customer confidence level on Firestone tires right now is very low.
I think the name Firestone is a bad odor, period. I would not be surprised if this were going to be the end of a long, long, long, old established company. For them to recover, it's not going to be a very easy thing to do.
There's no question that they opened this one faster than they did with Firestone, ... The role of the agency is prevent defects and fatalities, not give a tally after the fact. When you have 15 deaths, the agency's action is coming to late for those people.
The whole strategy of Ford and Firestone is to limit the recall and do as much damage control as they can,
We need to know why NHTSA, which has officials who are paid to do nothing else but monitor accidents, have been asleep at the wheel when it had information served up to it on a silver platter by State Farm Insurance Company which would suggest grave problems with Firestone tires,
Ford of Venezuela folks have suggested to Firestone people that they want to have their own recall. We stepped up to the plate and did it early. Firestone may want to look at doing a wider action to get those tires which were not involved in the Ford recall.