John Lampe Quotes (11 Quotes)

It's not unusual for tires to experience some cosmetic cracking, and that is what we initially saw in this situation, ... As it became apparent that this was a unique circumstance, we decided a recall was the best course of action. With the design specification change, we believe we have taken the necessary steps to make sure this issue has been resolved.

Would any of these people let their family or driven themselves in a Ford Explorer with these tires if they thought there was a problem

We look forward to presenting our information to the committee and showing them our tires are safe.

I want my first act as the new CEO to be a sincere apology to those who have suffered personal losses, or who have had problems with Firestone tires, ... We can debate over cause and responsibility, for there is much that is not known. But that does not change the fact that there have been tragic accidents, and for this I am deeply sorry.

Our analysis suggests that there are significant safety issues with a substantial segment of Ford Explorers,

I want to be very clear. Our tires are safe, and we will use every opportunity available in the process to prove that,

Please remember we're talking about a test that we agree to do that we do on our own. It's not a required test. That's a very, very severe test. It's a high-speed test, it's designed to take tires right up to their limits, ... If we don't have tires that fail tests, then what value are they

We appreciate the patience and understanding that so many of our Firestone customers have shown during this major undertaking, ... We're doing everything in our power to replace all recalled tires as quickly as possible.

Since the early 90s, we have been a decentralized company, focusing on 21 separate businesses, ... While this structure was innovative and successful for our company then, it is time to dismantle the castle walls and empty the moats.

The real issue here is the safety of the Explorer, ... Ford refused to look at issues surrounding the Explorer in August. Ford failed to do that today.

We have been working closely with the state attorneys general on this issue for more than a year now, and believe that these efforts have allowed us to reach an acceptable agreement that permits us to focus our energies and our resources on rebuilding our company and the Firestone brand,