We had no way of identifying where the problem occurred. We didn't have very good information, and user experience and application performance were somewhat of a mystery to us.
More Quotes from Rich Ackermann:
We wanted to make sure we didn't create frustration for our agents because we certainly want them to bring their business to us.Rich Ackermann
We use it for monitoring individual applications, enabling us to improve problem resolution for users who are reporting problems and efficiently identify the root cause.
Rich Ackermann
Readers Who Like This Quotation Also Like:
Based on Topics: Mystery Quotes, Performance QuotesI was always looking for the most dramatic emphasis.
Neil LaBute
Your conscience is the measure of the honesty of your selfishness. Listen to it carefully.
Richard Bach
I find hope in the darkest of days, and focus in the brightest. I do not judge the universe.
Dalai Lama