We use it for monitoring individual applications, enabling us to improve problem resolution for users who are reporting problems and efficiently identify the root cause.
More Quotes from Rich Ackermann:
We had no way of identifying where the problem occurred. We didn't have very good information, and user experience and application performance were somewhat of a mystery to us.Rich Ackermann
We wanted to make sure we didn't create frustration for our agents because we certainly want them to bring their business to us.
Rich Ackermann
Readers Who Like This Quotation Also Like:
Success represents the 1% of your work which results from the 99% that is called failure.Soichiro Honda
Our problem, from the point of view of psychology and from the point of view of genetic epistemology, is to explain how the transition is made from a lower level of knowledge to a level that is judged to be higher.
Jean Piaget
A light wind swept over the corn, and all nature laughed in the sunshine.
Anne Bronte