If someone's got 400,000 miles due to expire and it's a choice between 4,000 and the possibility of losing them, the person might take the money. If he gets caught, he was going to lose the miles anyway.
More Quotes from Randy Petersen:
The world of expired miles is starting to change for a lot of frequent flyers out there. If you're traditionally worried about miles expiring... you're probably going to welcome this news.Randy Petersen
The mistake everyone makes is that they do not do figure out what benefits they want from airlines first, some are more generous with upgrades than others.
Randy Petersen
Instead of probably redeeming an award next time going to L. A. or New York or Dallas, you'll probably start thinking of international destinations, like going to Australia.
Randy Petersen
This change if you will ... this may be one of the top two or three memorable moments in reward redemption history over the last 25 years.
Randy Petersen
A lot of people said miles have become devalued, if you will. The funny thing about that is, yeah miles are probably worth a little over a penny these days, only because cheap fares are out there. The only way to get more expensive rewards is for airfares to go up.
Randy Petersen
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