We're very proud of the year over year growth that we did see. At the same time, we made progress in our operating loss as a percentage of sales, which is something we really wanted to do.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.Jeff Bezos
This single individual completely changed something. That's the kind of thing people can do anywhere. They can do it in Seattle they can do it in North Dakota.
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Amazon Pages and Amazon Upgrade leverage Amazon's existing Search Inside the Book technology to give customers unusual flexibility in how they buy and read books.
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We'll ferociously manage the products we carry so that we sell only products that are profitable, ... The thirty-pound box of nails isn't long for our world.
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We were optimistic when we wrote our initial plan, but we've vastly exceeded those expectations. The key thing we have done and the reason we have been success if we've focused entirely on creating a value proposition for the customer. Books are the best product to sell online,
Jeff Bezos
A year from now Barnes Noble won't even consider us a direct competitor, ... What we're trying to do is invent the future of e-commerce.
Jeff Bezos
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