We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
More Quotes from Jeff Bezos:
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.Jeff Bezos
We try to be a pure investment and a long-term decision making company. No company cares more about profitability than Amazon.com. But I also want to make the most of our opportunity and we would hate to be short-sighted about that,
Jeff Bezos
One of the things that is most important for a company is to be very clear about their strategy, so investors get to self-select as to whether or not that's the right strategy for them. I think we've done a very good job about being clear that we're a long-term focused company,
Jeff Bezos
Amazon Pages and Amazon Upgrade leverage Amazon's existing Search Inside the Book technology to give customers unusual flexibility in how they buy and read books.
Jeff Bezos
These price cuts ... do pressure our margins, but at the same time what they do is drive a lot of volume which helps us because we have a high fixed-cost structure,
Jeff Bezos
It's a great example of Amazon's relentless commitment to finding new and innovative ways to surprise and delight customers and deliver an unparalleled online experience,
Jeff Bezos
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