CRM solutions that support knowledge work as well as process work represent the last mile for organizations of all types and sizes, and with our new Customer Adaptive Solutions strategy, Siebel is again leading the way, ... Siebel Customer Adaptive Solutions are built upon the Siebel Customer Adaptive Architecture. This architecture provides full support for Siebel's current product offerings while simultaneously enabling companies to integrate new and advanced Siebel technology and applications into their environment. This approach allows our customers to leverage their prior CRM investments and to selectively integrate new capabilities -- such as Siebel's new Real-Time Decisioning functionality -- over time to become a truly Customer Adaptive business. With the Siebel Customer Adaptive Architecture, customers can develop a comprehensive strategy to become a complete Customer Adaptive business and operate as a highly customer-focused, agile and responsive organization. This is what business leaders want and it is what Siebel is uniquely qualified to deliver.
More Quotes from Bruce Cleveland:
It was said without full knowledge. We have spent time with him Ellison since, to talk about the SOA framework and he has more insight into what it is. We have been able to settle comments about how the architecture is not quite right. He said Siebel's architecture is compatible with the Fusion direction. He will be more specific about the role it will play. He Ellison has a better handle on what Nexus is today than at OpenWorld.Bruce Cleveland
the people in the company who have mortgages to pay are taken care of. Oracle is sending all the right signals.
Bruce Cleveland
You can't drive your own agenda, ... Customers drive your agenda for you. Customers cannot be disrupted, period. Oracle is a professional, ethical, large company. They're not going to disrupt any of our customers.
Bruce Cleveland
I think it would be safe to say that if that ends up being a more cost-effective way of deploying our on-demand applications, we'll pursue it.
Bruce Cleveland
Over time, the system will automatically configure role-specific UIs depending on user requirements. Also, finally, we're going to integrate with Microsoft Office so tightly that it will serve as the primary UI.
Bruce Cleveland
I think this puts a lot of competitive pressure in the marketplace. The first entrant in a market isn't necessarily the ultimate winner. Marc may have created awareness for an interesting market opportunity, but I don't believe this is game over. It has been our intent and will continue to be our intent to take all of our products and services and deliver them in an on-demand form factor.
Bruce Cleveland
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