Tom Gavin Quotes on Business & Commerce (2 Quotes)

Our customer-centric approach does not stop with our development process. To call yourself a partner and not just a vendor, you need more than just great products. Our commitment to a high-touch, client-service model is truly unique. We do not simply install software and hand off a business card with a 1-800 support number. Instead, we focus on providing our clients with highly trained teams of frontline consultants backed up by a host of experts in everything from electronic trading to data transfer services. It is our unique installation, service, and support model that helped us to successfully complete over 70 product implementations in 2005.

Our core strength as a company has always been a culture based on listening to our clients. We think of ourselves as a partner rather than a vendor. For example, we continuously look to our clients for feedback on our strategic development initiatives. The end result is a product suite that evolves with our clients' businesses.