The results say that actual interest in revenue generation is still very low. All the talk about profit centers is just that -- it's all talk. The dominant driver in contact center maturity is still cost savings.
The results say that actual interest in revenue generation is still very low. All the talk about profit centers is just that -- it's all talk. The dominant driver in contact center maturity is still cost savings.
© 2020 Inspirational Stories
© 2020 Inspirational Stories