Rhonda Bright Quotes (3 Quotes)

We wanted to address the patients' emotional needs and how they were handling being in the hospital. We're being attentive to what they're not saying -- that nonverbal communication.

They're getting a lot more positive comments, not only the nurses, but the maintenance person. A patient might notice how wonderful the grounds look.

We want them to speak up on what they want in terms of service and care.