Jim Kelly Quotes on Confidence (2 Quotes)

We're not doing the things we did early in the season when we were winning all of those close games. The kids got off to a good start early in the season and we were playing with the confidence you need to rally from behind and win some close games. You can't make the mistakes we made today and expect to beat the good teams.

The strike by the Teamsters union this summer was responsible for a swing of nearly 350 million in profits vs. last year's quarter and caused a lot of damage and hardship both to UPS people and our customers, ... However our managers, drivers and all of our people are working very hard to rebuild our service and restore the confidence of our customers.