Frank Merrill Quotes on People (2 Quotes)

What I am most concerned about is that there are some people seeking employment who don't always present themselves with the qualities they have. Forty-five percent of employees are hired based on their appearance. The ability to communicate effectively is 35 percent, with the rest being hired solely on their abilities.

A smile should be the most important thing you put on before an interview. Even before you answer the phone, make sure you smile. It changes the tone of your voice and people can tell.