Don Norman Quotes (3 Quotes)

The continued stability of the composite index at a relatively high 74, along with the improvement in most individual indexes from what were already high levels, is excellent news.

Two years ago, we decided to quit having reunions, ... But Rex said, Let's have one more.'

The designer has an obligation to provide an appropriate conceptual model for the way that the device works. It doesn't have to completely accurate but it has to be sufficiently accurate that it will help in both the learning of the operation and also dealing with novel situations.