Dennis Cary Quotes on Experience (3 Quotes)

In the international markets ... the first- and business-class customers are about half the revenue on the airplane. These are customers who for a 12-hour journey are looking for a different experience.

United is committed to being an industry leader in customer satisfaction among frequent business travelers. Sean looks at our business through the eyes of our customers, and under his leadership, we will continue to create the experiences we expect for our customers throughout their journeys, develop products to meet their needs, and improve customer satisfaction.

We are focused on delivering the service and experience our customers expect, and we will continue to identify opportunities to enhance every aspect of our customers' premium travel experience.