Britt Beemer Quotes (75 Quotes)


    Back to school is a very important season for retailers because it's one chance in the year when retailers get a shot at parents and kids at the same time. Historically, sports figures have been the big players now it's a different breed of endorsers taki

    La-Z-Boy hasn't done much with football since that one campaign and I thought that was a mistake. They haven't made that connection with every Super Bowl and I think that is a mistake.

    I won't be surprised if a day comes very soon when the customer is charged 5 for every return. On the one hand, tougher measures frustrate the consumer. But retailers also don't want to struggle with unnecessary discounts.

    I'm worried right now that we could have the first negative Christmas selling season in two decades,

    I'm sure that Chrysler has been debating this for years. It's probably easier for Daimler to make the decision than for Chrysler.


    I think the big story of Christmas will be this shift in consumer attitudes where people felt that stores gouged them with their pricing strategy. The 30 to 40 percent discounts this year instead of the 50 to 70 percent off last year will help profits but will hurt customer loyalty in the long term.

    The two executives are also swapping territories. Menzer, 54, will take over the U.S. business after serving as chief executive officer of Wal-Mart International. Duke, 55, will run the international division after heading Wal-Mart Stores U.S. A. Its interesting they flipped the jobs, ... They want the future CEO to have experience on the domestic and international side equally. It may be that Wal-Mart looks at the international side as equal to the U.S.

    Over the last couple years, chains have tried to do something different -- they're trying to give consumers a different look, a different style.

    It probably won't mean much lower prices. It's going to obviously give consumers greater convenience, and that's what consumers want with drugstores.

    One in five people are being impacted by all these advertising lawyers on television, telling Americans it's not a problem.

    A middle-income shopper may migrate to a Nordstrom from a Macy's and spend 65 instead of 45 on a gift because they are serviced better at a Nordstrom, ... Department store chains like Sears and J.C. Penney need to be very aware of this if they want to retain their shoppers over the holidays.

    Consumers really got a monkey off their back when gas prices came down. I do expect this year that Black Friday will be the biggest (shopping) day of the year.

    Electronics is particularly hot cause there is nothing else that has created much excitement for consumers, ... Our research indicates that 44 percent of shoppers have completed their holiday shopping and about 20 percent still have to start it. This weekend we think more dollars will be spent overall. Apparel sales could benefit form colder weather but watch out for electronics to come out on top again.

    They say that they're going to give their child a mutual fund contribution or some kind of gift through a stock investment.

    To a great extent, the brand has become a non-brand. It has not been nurtured or built upon for the last few years. They won't necessarily save money, but they'll consolidate their advertising dollars to a limited number of brands and do it better.

    Our research on holiday gift returns shows that it's only three percent of Americans who are real jerks and they indulge in consumer fraud and return abuse. The rest of us have to deal with the consequences.

    Electronics continue to lead all categories in year-over-year sales growth for the holidays.

    I don't think the day is the kind of day that retailers thought it would be. Christmas Eve is seldom the big day because of the fact that so many consumers ... want to be home.

    This summer, the consumer was cautious, with all the uncertainty going on in the country. But almost all of those worries are gone, and that is good news at the start of the holiday season.

    Today, only about one-third of holiday purchases are returned as compared to just four years ago. Returns are very expensive for retailers because they have to retag the item and mark down the price. If I bought something for 29 and return it, store may have to cut the price to as low as 14 before restocking it.

    It's hard to escape a week without some negative story about Wal-Mart. Let's look at the facts. Wal-Mart is clearly the number one retailer in America. Average consumers have to buy the products that Wal-Mart sells and they do this each and every week. The consumer isn't interested in the origin of the products purchased as long as merchandise meets their expectations.

    Consumers believe that the bigger, better deals happen closer to Christmas, and they're willing to wait. Last year, lots of consumers were disappointed because they didn't see the early discounts. Shoppers are playing a game of cat and mouse, and they're waiting to see if the retailers will outlast them.

    About 30 of people who got gift cards plan to use them this week. Many retailers are going to be putting out spring merchandise to get people excited about it.

    If I were Firestone I would certainly slash my prices. I think the time window is rapidly running out on Firestone. I would have dropped the video in the very beginning, but in some cases they chose to bury their heads in the sand.

    There are a number of consumers I've talked to who have given money to hurricane funds in lieu of gifts. Last year luxury retail was the grand slam .... If this shopper cuts back, it will send Wall Street into a spin.


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