Anna Walker Quotes on Quality (2 Quotes)

AE departments now have to go the extra mile if they are to deliver the care that patients need and that means focusing on quality as well as waiting. This report suggests serious variations in the quality of care. Monitoring standards of quality must become a core part of the day-to-day management of these units.

Although timely access to GPs and dentists is important, the quality of care that patients receive from their GP, dentist or midwife is also crucial and according to patients, it is extremely good.