Al Lenza Quotes (4 Quotes)

At lot of customers now feel comfortable issuing their own boarding passes at home. It buys them a few extra minutes when they get to the airport.

Customers at nwa.com now have even more options when planning their next vacation. In addition to their air travel needs, Northwest customers can take advantage of competitive pricing for cruises, on and offline booking capabilities and 247 customer service from our cruise experts.

Clearly there are cost savings. But our primary objective is to give customers what they want.

At Thanksgiving, there were no lines anywhere. All these nightmarish predictions of crowds just don't materialize anymore.