Moving from the theological to the practical implications of Sony's snafu, the company couldn't have picked a worse time to offend its customers. Sony has already conceded a six-month head start to competitor Microsoft in the upcoming market-share battle for the next generation of game consoles. Microsoft's Xbox 360 is expected to debut this fall Sony's PlayStation 3 will not arrive until the spring of 2006.
Quotes about snafu (2 Quotes)
In terms of public relations, it was a major snafu. I think it got a lot of negative reception in the market. Barnes Noble look like someone who came to the party late and then started throwing their drinks at people.