Intellectual property litigation has been increasing steadily for the last several years. As a result, indemnification against this litigation not only has become a requirement for any technology purchase, it strongly pushes companies toward the buy side of the build-versus-buy decision. Microsoft's indemnification stands as one of the most comprehensive in the market, setting a high bar for competing platforms.
Quotes about indemnification (3 Quotes)
Today customers have the opportunity to use the software free of charge. For that, they will get pointed back to community and forums for support. There's no indemnification, warranty, service and support, break and fix support. That's very unacceptable for the vast majority of any customers doing any kind of business-critical deployment.
We've been very conservative about that because of indemnification. Our needs are mission-critical. We really want commercially supported products.