It is an economic analysis, but the problem is that there's also an ego factor at many airlines. That's when a CEO says something like we need to have a presence in the Denver-to-London market even if it loses money because everyone else has it. I can't tell you how many times I've seen that. It's one of the biggest mistakes an airline can make.
More Quotes from Stuart Klaskin:
It certainly is damaging to the industry as a whole. What it means is that there's this floating customer base. Every airline has to work harder to attract and retain customers.Stuart Klaskin
Boarding is one of the things that drives passengers crazy. I think consumers intuitively will see the benefit to this, because people don't like climbing over other people.
Stuart Klaskin
It's almost kind of the worst scenario for the union. I would think that sometime in the next couple of weeks you might see some striking mechanics crossing the picket line to go back to work.
Stuart Klaskin
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