As consumers we get more demanding all the time. We want better quality. We want it faster. And cheaper. Plus, we want more choices. Whoever comes along that can satisfy all these 'wants' gets our business.
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The legal system doesn't always serve as a good guide for your conscience. You can step way over the ethical line and still be inside the law. The same thing goes for rules, policies and procedures you know, the organization's 'internal laws.' You can 'go by the book' and still behave unethically. Still not move beyond mediocrity. High standardsthe ethics of excellencecome to life through your basic values, your character, integrity and honesty. Obeying the law is the bare minimum.Price Pritchett
As tough as it sometimes looks on the front end, it's easier to do right than undo wrong.
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We all faced painful ethical challenges before we even knew how to spell our names. There were tough choices. Tradeoffs. Confusing signals regarding how to live one's life. And here we are now, today, still struggling. Still trying to sort things out. Still trying to work our way through life effectively. About the only thing that has changed is the scope of the problem. There's more at stake now. And we're in a position, as grownups, to do a lot moregood or badfor ourselves, our organization, our world. But we still must wrestle with our imperfect ethics.
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You can't put someone else in charge of your morals. Ethics is a personal discipline.
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Until I test the limits to what I can achieve, I won't really know how well I can do.
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Excellence is a process, not just an outcome. Sure, we have to hold out for high standards in the products or services we provide. The goods must be more than 'good enough.' But so must our approach you know, our methodology, the way we do business and deal with people. How could the ends be considered excellent if we can't be proud of the means.
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