The most important thing in communication is hearing what isn't said.
More Quotes from Peter Drucker:
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.Peter Drucker
Efficiency is doing things right; effectiveness is doing the right things.
Peter Drucker
If a manager spends more than 10 percent of his time on human relations the group is probably too large.
Peter Drucker
Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
Peter Drucker
Managers are the basic and scarcest resource of any business enterprise.
Peter Drucker
The only things that evolve by themselves in an organization are disorder, friction and malperformance.
Peter Drucker
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They say that it were great reproof to the king to take again what he has given, so that they will not suffer him to have his own good, nor land, nor forfeiture, nor any other good but they ask it from him, or else they take bribes of others to get it for him.
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I was playing rugby and the other games English school children do, and there was an event in which races were run, and I won these by a considerable margin.
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