If a manager spends more than 10 percent of his time on human relations the group is probably too large.
More Quotes from Peter Drucker:
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.Peter Drucker
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Peter Drucker
Rank does not confer privilege or give power. It imposes responsibility.
Peter Drucker
The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.
Peter Drucker
The leaders who work most effectively, it seems to me, never say I. And that's not because they have trained themselves not to say I. They don't think I. They think we they think team. They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but we gets the credit. This is what creates trust, what enables you to get the task done.
Peter Drucker
If a government commission had worked on the horse, you would have the first horse that could operate its knee joint in both directions. The trouble is it couldn't have stood up.
Peter Drucker
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A man who kills on his own is a murderer. A man who kills at his government's request is a national hero.
Ramman Kenoun
Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment.
Bill Walsh