Success to Best Buy is not measured by revenue. It's measured by how many consumers have experiences that are favorable, and that they are able to make a purchase on the telephone, Internet or catalog,
More Quotes from John Walden:
The company, back in 1997, decided they needed to start experimenting with the Internet, not knowing how successful it would be, or frankly, even knowing what it would take to start a successful Internet business, ... It tried to figure out what it might need in the future, so the company put together a very simple site that sold music CDs. It was an easy category that didn't require a lot of investment.John Walden
To complement our Best Buy stores over the course of two or three years, the company didn't really market the site, ... It was trying to pay attention to the world around it -- find out what might be possible with the Web site.
John Walden
Best Buy started recognizing that these categories (electronics) would be great categories over the Internet. The second thing was that building a competitive Internet channel was going to require capabilities and knowledge Best Buy frankly just didn't have, ... They recognized just how difficult that would be.
John Walden
In 1998 we sacrificed short-term growth, but we built the foundation for an exciting and financially attractive long-term business.
John Walden
We want to offer the consumer the most integrated way of doing business,
John Walden
...We're trying to build the best of both worlds. We've created a wholly owned subsidiary of Best Buy, we've attracted unique talent with an incentive program, ... At the same time we're wholly owned by Best Buy, and we're creating incentives to take advantage of a shared consumer experience like integrating promotions and taking advantage of fulfillment from Best Buy. We're taking advantage of customer service and created an independent organization that we think is allowing us to build on some of the unique things Best Buy does.
John Walden
Readers Who Like This Quotation Also Like:
Based on Topics: Internet Quotes, Success Quotes, Telephones QuotesOf course, China is a key to the North Korea if we're going to solve that riddle, but they could also be helpful on Iraq, which is why it's important that we maintain a constructive dialogue with China.
Frank Carlucci
Obstacles are things a person sees when he takes his eyes off his goal.
E. Joseph Cossman
However, from the very beginning of the program, we made it perfectly clear that we would be out of Europe in four years; that whatever was to be accomplished had to be accomplished in that period of time.
Paul Hoffman