It doesn't get any easier for RIM because more companies want that mobile-messaging business. The market they had to themselves is now something everyone wants a piece of.
More Quotes from Jeff Kagan:
People still think about telecom in separate sectors. The walls are coming down. The companies are bigger and they are offering all of these services. It's an idea that's been building over the last decade, but nobody's actually stopped and pointed it out.Jeff Kagan
The weakest link for SBC is offering international service to business customers. This deal should make SBC stronger,
Jeff Kagan
Customers love what competition does for their phone bills, but it often comes at the cost of workers. Real people lose real jobs to keep the companies cost-competitive. ... We can't have it all competition, lower prices and expect the companies to keep their employee counts the same.
Jeff Kagan
The big battle for customers will be between the telephone company and the cable TV company, offering complete bundles of services including telephone, television, Internet and wireless.
Jeff Kagan
This could be devastating to the users who are about to be turned off, but they should have switched phones and networks by now. It won't be as many as you think. Many will switch in the last few days of the month. I'd say the first week or two of January will be very busy in their stores and the stores of the competitors.
Jeff Kagan
He was the loudest voice back in the 1990s. We all looked at that and thought it was too much but apparently it was the right thing because he won.
Jeff Kagan
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