It is not enough to do your best; you must know what to do, and then do your best.
More Quotes from W. Edwards Deming:
Quality is everyone's responsibility.W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
Learning is not compulsory, but neither is survival.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
The job can't be finished -- only improved to please the customer.
W. Edwards Deming
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