I think there are really two classes of problems. First is the availability of the Web site, particularly Web site outages and performance. Many customers were turned away because there were sites that couldn't handle the volumes. The more serious problem is fulfillment -- getting the goods into the boxes and getting them into the hands of the shippers.
More Quotes from David Schatsky:
It has been the Achilles heel for online retailers over the last couple of years. Many had items out of stock, or they were taking too long to deliver, or it was taking too long to shop.David Schatsky
It is no surprise that newspaper circulation is declining. The Internet has been eating away at the time consumers spend with other media. And now it is actually dictating an entirely new set of news habits and expectations.
David Schatsky
To effectively capture the teen market, wireless carriers should create separate marketing messages for teens and their parents. Parents will be responsive to the value proposition, whereas teen marketing should focus on trendy gadgets and content.
David Schatsky
Longer term adoption will depend more on business models and content offerings than on the technology or devices. Our research shows that there's strong consumer interest in consuming mobile video. Consumers are just not interested in paying large fees for mediocre content.
David Schatsky
Failure to resolve requests via email is driving continued use of cost-intensive telephone work, negating any potential cost savings from handling inquiries via email.
David Schatsky
Readers Who Like This Quotation Also Like:
Based on Topics: Performance QuotesBased on Keywords: outages, shippers
You can be great only if it is your destiny.
Andrea Bocelli
The Spirit of the Lord is with them that fear him.
Joanna Southcott
I sometimes don't know what songs are about for several years after I've written them.
Justin Hayward