Robin Johnson Quotes on Guest (2 Quotes)

Bloom associates are straightforward, thoughtful and optimistic. As such, they are naturally committed to helping our guests. Actually, a huge point of pride for us is that our guests in Charlotte go out of their way to tell us how uniquely refreshing it is to experience the culture in our stores. I know this is real because our associates in Charlotte tell me over and over again that they love coming to work everyday.

Things that should be together are together. Our first filter is to make shopping easy for our guests, even though it may be harder for us to operate. Imagine that -- a store that stands for the shopper.