According to Robert LeBlanc, general manager for WebSphere for IBM Software Group, Staples became an early adopter of SOA two years ago, working closely with IBM to build a scalable, integrated, multichannel retailing solution. They needed scalability, because the old system did not scale, ... and they started to grow and expand their business. And they really needed a new style of architecture. ... They wanted to go over the system once and reuse the pieces over and over again as they were bringing new services to their customer set.
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