John Nolan Quotes on Computers & Technology (2 Quotes)

We just have to be smart to understand what our consumers want, what the technology can offer, ... In that sense, we're ready for the Internet to be a disruptive technology and completely disrupt our normal volumes. How much and to what extent remain to be seen. But it's also a supportive technology we see tremendous opportunities in being able to reach more customers in a much richer fashion through the Internet.

The other thing the Internet and overall technology are enabling us to do, quite honestly, is streamline our internal costs, and that's a big deal. We're using the Internet just like a lot of companies to try and drive down costs administratively and then leverage that infrastructure to enhance our core products and offer Internet-related products outside our mainstream.