Quotes about customer-focused (14 Quotes)


    By sharpening our focus on these three lines of business, we can better understand and serve our customers. These appointments help us become an even more customer-focused organization.

    We've been working with IBM the last couple of weeks on this and with applications in the future. Oracle views the IBM-Oracle project as one of the most important customer-focused projects under way at our company.

    In Europe, comparable sales rose 3.6 in August, due to strong performance in France and Germany partly offset by continued weakness in the United Kingdom, ... We will build on this encouraging business momentum with successful customer-focused plans across Europe.

    This acquisition will complement our service offering in the important Quebec region. National Bank's clients and other issuers throughout Canada will benefit from our emphasis on customer-focused quality, service and innovation.

    George's vast experience in the development and application of speech recognition technologies will be invaluable as INFONXX continues to implement customer-focused solutions for voice services and telecommunications carriers. We are glad he's on our team.


    The news is actually good for the industry as we hope multiple companies will compete. This will keep pricing low and innovation high. We are moving into a customer-focused time as both sides compete for the entire, big bundle of services. The whole customer. That's the big challenge.

    Our comparable store sales results for the quarter exceeded those of our traditional and luxury department store peers, ... This performance reflects implementation of our customer-focused strategies.

    Our priority will always be customer-focused innovation that provides real value for our students and ultimately increases value for our shareholders. By understanding our diverse group of students and their needs, we can successfully target our strategies and ensure that we maximize our investment in innovation and service.

    As Delta continues its transformation to become a more customer-focused airline, we are incorporating the best of Song into the best of Delta, ... Our new Song service will set the standard in transcontinental travel, making Delta the first choice for customers on these routes.


    CRM solutions that support knowledge work as well as process work represent the last mile for organizations of all types and sizes, and with our new Customer Adaptive Solutions strategy, Siebel is again leading the way, ... Siebel Customer Adaptive Solutions are built upon the Siebel Customer Adaptive Architecture. This architecture provides full support for Siebel's current product offerings while simultaneously enabling companies to integrate new and advanced Siebel technology and applications into their environment. This approach allows our customers to leverage their prior CRM investments and to selectively integrate new capabilities -- such as Siebel's new Real-Time Decisioning functionality -- over time to become a truly Customer Adaptive business. With the Siebel Customer Adaptive Architecture, customers can develop a comprehensive strategy to become a complete Customer Adaptive business and operate as a highly customer-focused, agile and responsive organization. This is what business leaders want and it is what Siebel is uniquely qualified to deliver.

    We will continue to reduce costs by improving efficiency in all our operational and business processes, ... We will bring service performance to even higher levels. We will use the best technology to make the mail a rich source of information both for our customers and our operations managers. We will achieve all this with an energized, customer-focused work force.

    At Kohl's, our objective is to provide great fashions to our customers to help transform the way they look, live and feel. We are happy to report that the results of our survey reinforce our customer-focused beliefs and fashion ideology.

    Javier has a proven track record of success, and I am confident that he will be a strong leader for Europe during this critical period. Under his leadership, Latin America has achieved significant growth. As head of the European Customer Group, he was instrumental in driving Europe's adoption of MasterCard's customer-focused strategy, which has set us apart from the competition and provided a platform to demonstrate our ability to deliver truly pan-European, globally competitive payment systems.



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