For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
More Quotes from Tony Hsieh:
Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.Tony Hsieh
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
Tony Hsieh
For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
Tony Hsieh
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
Tony Hsieh
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
Tony Hsieh
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Based on Topics: Environment QuotesBased on Keywords: unleashing
Obviously all of us have thought about Vietnam, particularly in my generation in Australia that were part of conscription and fought there. Our friends came back, forever changed. So there were a lot of questions.
Phillip Noyce
I cannot think of anything more difficult than to say something which would be worthy of this impressive and, for me, memorable occasion, and of the ideals and purposes which inspired the Nobel Peace Award.
Lester B. Pearson
I always took a great deal of pride in being original.
Roger Miller