You get what you reward. Be clear about what you want to get and systematically reward it.
More Quotes from Bob Nelson:
Just the act of listening means more than you can imagine to most employees.Bob Nelson
People may take a job for more money, but they often leave it for more recognition.
Bob Nelson
I was surprised to hear about the level of homelessness, ... My definition is of mentally unstable people living in alleys, but I learned (in Saratoga) a single mother with kids is more typical.
Bob Nelson
You've created an entitlement culture.
Bob Nelson
You can't command people to do their best; they can only command that of themselves.
Bob Nelson
We got off to a good start and built a good lead by halftime. (PR-B) wasn't hitting its shots in the first half, but they shot well late in the game to get back into it.
Bob Nelson
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