Ford's attitude changed from Screw You to F--K You.
More Quotes from Vince Megna:
You cannot afford to hire an attorney at 200 to 300 an hour to fight over your 12,000 car and have to pay those bills. People need to become aware that they have some rights, even when going up against these giant companies that try to intimidate.Vince Megna
Colorado has probably the worst lemon law in the country because if the consumer loses, he has to pay the manufacturers' attorney's fee. You could never take that chance of suing over a 20,000 car and ending up paying 100,000 in Chrysler's attorney's fees if you lost. There are no lemon-law cases there.
Vince Megna
A lot of people start by representing themselves and making phone calls. Consumers read the law, and there is so much on the Internet about lemon laws, it looks so easy. ... But Ford doesn't give you the F-150 with a ribbon wrapped around it just because you send them the letter.
Vince Megna
You really have to push the manufacturers to treat people fairly.
Vince Megna
They weren't abusing it. They drove it hard and they shift hard, but that is what the car is built for. They like to go when the light turns green.
Vince Megna
It's a mean industry, and it doesn't want to give you anything.
Vince Megna
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