It was an extremely isolated and rare incident. We changed both our training and our procedures as a result of the situation to make sure people followed the procedure to avoid this happening.
More Quotes from Tim Smith:
It doesn't make it more efficient for the person requesting the information. It makes it more efficient for the government agency, who can send them somewhere else to get the information. . . . If there is an opportunity to abuse it, we usually see it abused.Tim Smith
Being loved makes teenagers feel secure and safe in an unsafe world.
Tim Smith
We're still open. It's 435 (p. m.), and I'm here to answer the phone.
Tim Smith
We've been running load factors that are in the high 80s, and (Sunday) would be no exception. So there's relatively few seats out there for folks to chase. As this goes on, if it does, we might look at something else.
Tim Smith
This was a very collaborative process from the start and went as smoothly as possible. Our pilots are pleased with the outcome which is reflected in the strong vote results.
Tim Smith
The current business structure is 50 years old, and not surprisingly needs updating. Balancing the needs of racing as a sport and racing as a business will be of critical importance. We think our proposed legislation is a good first step in that direction.
Tim Smith
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