Ken May Quotes (2 Quotes)

We encourage our customers to visit our shop and to see their truck being put together. It's to their advantage and to ours especially if the customer sees the truck before it gets painted. There's not a lot we can do once the paint goes on. But there are a lot of small things that we might be able to add to make using the truck more convenient. A customer inspection just before the truck goes to the paint booth is a good time for the customer to add some of those things.

We are open that long because that's what our customers want. Milwaukee is a little different market than some. Fleets generally seem to be able to schedule maintenance for convenient times. A few fleets are based here, but most of the commercial trucks in our area are privately owned. We need to get our jobs done as quickly as possible so that those trucks can go to work for the people who bought them.